ORBIIT BLOG
Increase member engagement, create a sense of belonging, and help your community members form stronger bonds.
Grow a more connected community. One post at a time.
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- All categories
- Best practices
- Community
- Member engagement
Why Matching Your Customers Is a Winning Strategy (Especially a Downturn)
Turning towards your customers and redoubling your focus on customer engagement is one of the most effective ways to survive and even thrive in a downturn. Below, we’ll explain how you can continue to provide great customer service without breaking the bank along with real examples from companies who’ve done just that.
How to Solve one of the Biggest eLearning Challenges
The potential of eLearning to dramatically improve everything from upskilling to networking hasn’t been fully realized. That’s why the question facing the industry now is how they can maximize the value they provide to learners while improving key metrics like retention.
The Smart Guide to Community Management Online
Community management online can be very intimidating when you’re getting started. After all, “community” can be such a vague concept. What makes online communities work? What can ruin them? Most of all, what should your role be in making sure the community you’ll be managing flourishes?
How to Keep Your Online Community Engaged
The past few years have taught us that all kinds of communities aren’t just powerful, they’re essential. But for community managers, unlocking all that potential, especially with limited in-person meeting options, is devilishly difficult. You need to appeal to a huge variety of community members, find engaging content, and just make it worth people’s time.
5 Examples of Online Communities Keeping Us Connected in 2021
Online communities can be pretty hit or miss. In the best of times, they’re life-changing, deeply engaging, and, dare we say, even profound. But bad practices like poor engagement, no management, and no way to connect the right people mean that few live up to their potential.
6 Best Practices for Moderating Online Communities
It’s no secret that as online communities get bigger, effectively moderating them gets harder and harder. The irony is that bigger communities also need effective moderation even more to ensure the community remains a positive and useful place to spend time. So, as a community manager, you’re stuck with a job that’s getting harder as it’s getting more important.
Writing Guidelines (a.k.a. Code of Honor) For Your Online Community
Every online community from the humblest Facebook group to the biggest corporate projects needs community guidelines. They are the foundation of a community, shaping its culture and how it responds to all kinds of challenges.
How to Grow Your Professional Community Online (Organically)
For anyone who was still skeptical, the pandemic has proven that we can build and sustain thriving professional networks online. At the same time, the value and importance of these networks has only grown with all the challenges connected with hosting in-person community events.
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Resources to build a thriving online community
Once a month, we send out our newsletter with community management tips, articles to read, and, of course, product updates.
Sign up for our newsletter and we'll also send you these 2 guides for community builders:
- How to grow a thriving online community
- 10 reasons why online communities don't make it
