Case study
How Bessemer Venture Partners scaled peer learning across over 300 portfolio companies
Meet the customer
Bessemer Venture Partners (BVP) is one of the world’s most prestigious venture capital firms.
With $20 billion in assets under management, BVP has been instrumental in steering over 145 companies towards successful IPOs, including renowned names like Pinterest, Shopify, and Twilio.
The community's mission
BVP’s mission extends beyond financial investment; it is deeply rooted in empowering their portfolio companies to accelerate learning and growth.
The team developed specialized peer forums to connect senior leaders with similar functional roles—such as CFOs, CTOs, and CMOs—across their portfolio companies.
Within these forums, leaders have the opportunity to share proven insights, exchange valuable resources, and learn from peers who have navigated similar challenges.
The community challenge
BVP’s forums were thriving, yet members were eager for more personalized interactions to gain deeper, more targeted knowledge exchanges.
With a global portfolio of over 2,000 operators at various growth stages and functions, managing these connections manually was a daunting task for BVP’s small three-person platform team and risked pulling them away from other core strategic initiatives.
The Orbiit solution
Enter Orbiit, providing a sophisticated and seamless solution with its AI-driven peer matching. The platform’s intelligent algorithm matches members based on customizable criteria such as company stage, ARR, and employee count to forge purposeful, impactful one-to-one conversations.
This approach enables community members to explore shared challenges with peers who genuinely understand their position, having faced similar hurdles in their own business journeys.
BVP was particularly impressed by Orbiit’s blend of user-friendly design, rapid implementation, and exceptional customer support.
The platform transformed the complex task of coordinating one-on-one connections into a streamlined process, liberating valuable time for BVP’s community managers and ensuring that busy executives enjoy a smooth, almost effortless experience.
The outcome
What community members are saying
Community engagement has surpassed expectations, with quarterly matching campaigns attracting strong participation from a variety of functional leaders, including those from early-stage startups and growth-stage companies, spanning roles from marketing and finance to CEOs.
The program’s success is reflected in its metrics. Over 381 matching rounds, it has achieved an average NPS of 78, with 74% of participants reporting improved decision-making from their matches. These strong indicators highlight a program that truly resonates with executives.
Feedback collection and program analytics flow naturally into quarterly council meetings and onboarding processes, maximizing operational effectiveness.
Strategically, the program has become a cornerstone of BVP’s value proposition, facilitating knowledge exchange among their diverse portfolio and preventing costly missteps and accelerating success through peer learning and experience sharing.
Start matching your members for 1:1 and small group conversations
Schedule a demo to see how Orbiit can help you simplify your networking efforts, drive better outcomes. Watch your portfolio thrive.
