Orbiit Has Been Acquired by Hivebrite: A New Era of Community Engagement

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Connect your customers. Drive growth.

Engage your customers in 1:1 and small-group conversations automatically and at scale. 

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How LeanIX Unlocks New Growth

LeanIX is using Orbiit to set up curated 1:1 and group customer-to-customer introductions to drive loyalty and increase retention.
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AI-powered matchmaking for Maximizing customer Value

One platform for intentional connections between customers & prospects. Countless ways to drive referrals, increase retention, and unlock social selling.

Stronger Referrals

Effortlessly drive referrals and connect them to your strongest customers

Offer your referrals immediate value by connecting them with your biggest advocates to discuss topics they care about. Strengthen your customer base by making it easy to connect with others, for anything from peer support to collaborations and partnerships.

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Empowered customers

Help customers get more value from your product

Help your customers find new solutions to the challenges they're facing, without adding to your Customer Success Team's workload. Best practices, explained by your most passionate customers.

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Automate Upsell Opportunities

Uncover what matters to your customers, and when they're ready to upsell

Keep your customers engaged in your brand by providing real value. Unlock new level of insights for your sales team and provide a thoughtful and effective upsell experience.

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LeanIX is using Orbiit to foster interaction and ideas exchange through 1:1 calls between Enterprise Architects globally

I think the KPI is a surprise of how big of an impact Orbiit has on our community. Improvement on our NPS scores for our customers. Over the last year and half of using Orbiit, our NPS score has increased. More specifically, for those who have regularly engaged in Orbiit, the NPS for them has increased 5 times over those customers who haven't opted-in.
Lulu Zhang
CS Operations Manager, LeanIX

LeanIX’s Continuous Transformation Platform® offers SaaS solutions to help IT architects, IT asset managers, business leaders, and DevOps teams achieve transparency and control over their enterprise architecture, SaaS, and microservices landscapes.

CFO Connect Case Study

CFO Connect is a finance community built by Spendesk to strengthen the global network of finance professionals and promote modern, agile processes. CFO Connect brings finance practitioners together to grow and learn from one another in 1:1 conversations across the global network of 6000+ finance leaders from fast-growing companies.

"Each month, we aim to have more members opt into the matching program, but the beautiful thing is — no matter how many hundreds (or someday thousands!) of members who participate each month, it remains a 1:1 experience for all of them, and creates zero extra work for my team. Orbit is now an indispensable tool to fuel our community engagement."
Dominique Farrar, Head of Community and Comms at Spendesk

● 85 NPS score
● 4,000 member signups
● 50% of the customer community participated in at least 1 matching round

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Build stronger customer relationships. Decrease churn.

Schedule a demo with our team to see how Orbiit can help you engage your customer, increase brand loyalty, and uncover upsell opportunities.

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Last year Orbiit set up 10,000 matching rounds. Launch yours in less than 2 weeks.

It is always great to connect with other Enterprise Architects. LeanIX does a great job supporting its customer base and enabling them to leverage a common interest in LeanIX into an opportunity to network and share experiences.
-LeanIX Customer Community Member

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